1. Data Controller
Bitax Prime (hereinafter referred to as the ‘Company’) places great importance on the protection of your personal data and the preservation of your privacy. Therefore, this KVKK Information Notice has been prepared to inform you about how we process and safeguard your personal data.
2. Purposes and Legal Grounds for Processing Personal Data
The Company processes your personal data for the following purposes:
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Providing customer services and responding to your requests.
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Creating, updating, and managing accounts.
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Monitoring and managing transaction history and trading activities.
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Providing information about promotions, campaigns, and bonuses.
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Ensuring account security and preventing fraud.
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Conducting statistical analyses to improve and enhance our services.
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Complying with legal obligations.
The processing of personal data for these purposes is carried out in compliance with the Personal Data Protection Law and other relevant legislation.
3. Methods of Collecting Personal Data
Your personal data may be collected through the following methods:
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Information provided by you when creating an account.
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Information automatically collected while using our website and platforms (e.g., IP address, cookies).
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Information provided when contacting customer services.
4. Sharing of Personal Data with Relevant Parties
Your personal data may be shared with relevant parties for the purposes mentioned above. These parties may include:
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Payment processors and financial institutions.
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Customer service providers.
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Authorized public institutions to comply with legal obligations.
5. Retention Period for Personal Data
Your personal data will be retained for a specific period in compliance with current legislation and for the purposes of processing. At the end of the retention period, your personal data will be automatically deleted or anonymized.
6. Rights of Data Subjects
Under the KVKK, data subjects have the following rights:
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To learn whether their personal data has been processed and, if so, to request details.
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To request the correction or updating of their personal data.
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To request the deletion or destruction of their personal data.
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To object to the processing of their personal data by automated means.
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To seek compensation for damages suffered due to the unlawful processing of personal data.
To exercise these rights, please contact us. Your requests will be responded to promptly based on the nature of the request.
7. Changes
This KVKK Information Notice may be updated as needed. Please review it regularly and stay informed of updates.
This document is intended to provide general information about how we process and safeguard your personal data. For more specific or detailed information, please contact us.