Privacy & Policy
General Information
1. Introduction
Welcome to Bitax Prime (hereinafter referred to as the ‘Company’). At Bitax Prime, we prioritize the protection of your personal data and respect your privacy. This Privacy Policy is designed to inform you about how we collect, use, disclose, and protect your personal information when you use our services, including our website and trading platforms.
2. Information We Collect
We may collect the following types of information when you use our services:
- Personal InformationInformation you provide when creating an account, such as your name, email address, and contact details.
- Transaction DataInformation related to your trading activities, transaction history, and account balance.
- Device InformationInformation about the device you use to access our services, including your IP address, browser type, and operating system.
- CookiesWe use cookies to enhance your experience on our website and platforms. You can manage your cookie preferences in your browser settings.
3. How We Use Your Information
We use your personal information for the following purposes:
- To provide and maintain our services, including customer support.
- To process transactions and manage your account.
- To send you information about promotions, campaigns, and bonuses.
- To improve and optimize our services.
- To comply with legal obligations and prevent fraud.
4. Information Sharing
We may share your personal information with third parties for the following purposes:
- Payment processors and financial institutions for transaction processing.
- Customer service providers for support and assistance.
- Authorized public institutions to comply with legal obligations.
5. Data Security
We take data security seriously and implement appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
6. Your Rights
Under applicable data protection laws, you have the following rights:
- To access and review your personal information.
- To correct inaccuracies in your personal information.
- To request the deletion of your personal information.
- To object to the processing of your personal information.
- To request the transfer of your personal information.
To exercise these rights or to make inquiries about your personal information, please contact us using the information provided below.
7. Changes to this Policy
We may update this Privacy Policy to reflect changes in our practices or for legal, regulatory, or security reasons. We encourage you to review this policy periodically to stay informed about how we protect your personal information.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please contact us.